Know what is real. Stop what is not.

True Official Advisory helps UK brands, rights holders and distributors identify counterfeit risk, misuse and weak points in their supply chain. We give clear findings, practical next steps and evidence you can act on.

Request a confidential review

Brand protection for products that must be trusted

True Official Advisory helps British brands protect their intellectual property and combat the growing threat of counterfeit goods across the United Kingdom. Based in London, we provide practical brand protection strategies, supply chain auditing, and direct market enforcement to secure your valuable reputation. We work alongside legal teams and law enforcement to identify illicit factories, seize fake products, and shut down unauthorized online sellers. Our focus is straightforward: we keep your supply chain clean and ensure that your customers only ever purchase genuine, authorized products that represent your true quality.

What we do to keep your brand genuine

Protecting brands from imitation and misuse

Authenticity audits

We review products, packaging, listings and distribution routes to identify signs of counterfeiting, diversion or unauthorised use before the issue spreads.

Marketplace monitoring

We track online sellers, product pages and suspicious stock movements, then flag the listings most likely to damage revenue or customer trust.

Evidence packs

We prepare concise, usable reports with images, source notes and findings that support internal escalation, legal action or supplier engagement.

Supply chain checks

We assess how products move through approved and non-approved channels, helping you spot weak controls and inconsistent trading behaviour.

How we assess and respond

1

Confidential intake

We learn what is being copied, where the risk appears and who needs the findings.

2

Targeted review

We examine listings, supply routes, product identifiers and supporting material for inconsistencies.

3

Findings and evidence

We deliver a structured report with clear observations, supporting images and escalation priorities.

4

Response support

We help your team decide whether to monitor, challenge, escalate or brief external advisers.

Examples of counterfeit and misuse issues we handle

“Their report was precise, usable and calmly written. We could brief legal and operations from the same document without extra sorting.”
Laura Bennett — Head of Compliance, Manchester
“They found channels we had not connected to our stock leakage problem and gave us a practical route to act quickly.”
David Mercer — Commercial Director, Birmingham
“Professional from first contact. The evidence was strong, the recommendations were realistic, and the whole process stayed tightly managed.”
Priya Shah — Brand Manager, London

Why clients bring us in early

12+
years of brand protection and authenticity work
48h
typical turnaround for an initial risk assessment
100%
confidential handling of enquiries and supporting material
3
core outputs: findings, evidence and response plan

What clients say after the first review

“Their report was precise, usable and calmly written. We could brief legal and operations from the same document without extra sorting.”
Laura Bennett — Head of Compliance, Manchester
“They found channels we had not connected to our stock leakage problem and gave us a practical route to act quickly.”
David Mercer — Commercial Director, Birmingham
“Professional from first contact. The evidence was strong, the recommendations were realistic, and the whole process stayed tightly managed.”
Priya Shah — Brand Manager, London

Questions from brand and legal teams

How much does an initial brand vulnerability assessment cost and what does it include?

Our introductory vulnerability assessment costs £1,250 and takes 14 business days. We analyze your supply chain, trademark registrations, and online distribution channels. You receive a detailed risk register identifying specific high-risk areas where counterfeiters currently exploit your intellectual property.

How quickly can you remove counterfeit listings from online marketplaces?

Once we detect a fake listing, we submit takedown notices under our Retainer Package (£850/month) within four hours. Most major platforms, including Amazon, eBay, and AliExpress, process these and remove the infringing listings within 24 to 48 hours of our submission.

What is your process for handling physical counterfeits seized by UK customs?

We manage Border Force notifications directly. Within 10 days of a seizure, we inspect digital evidence, verify product authenticity, and submit formal legal responses. This management service is priced at £350 per individual incident plus any required physical testing or travel costs.

What are the pricing options for your ongoing brand monitoring services?

We offer three tiers: Basic Monitoring at £500 monthly, Professional at £1,200 monthly, and Enterprise starting at £2,500. Each plan includes daily web sweeps, global marketplace monitoring, and detailed monthly reports detailing identified infringements, successful removals, and pending legal actions.

Can you help us design and implement secure physical packaging features?

Yes. We source and integrate holographic labels, secure QR codes, and tamper-evident materials. Implementation takes six to eight weeks. Our consultancy fee starts at £3,000, covering technology sourcing, supplier auditing, and final quality control checks for your production facilities.

Do you provide evidence and documentation suitable for court proceedings against counterfeiters?

We compile court-ready chain-of-custody reports, certified test-purchase verification logs, and physical sample analyses. This service is billed at £150 per hour. Deliverables include signed expert witness statements and notarized evidence packages, prepared within 15 business days of completing the investigation.

Book a confidential brand risk review

True Official Advisory helps UK brands, rights holders and distributors identify counterfeit risk, misuse and weak points in their supply chain. We give clear findings, practical next steps and evidence you can act on.

Request a confidential review